Shipping policy

 

Order Processing All orders are processed within 1–2 business days. Tracking information will be sent via email once your order has been dispatched.

European Union

Shipping Costs

  • Standard Delivery — €7
  • Express Delivery — €14
  • Free standard shipping on orders over €200

Delivery Times

Netherlands

  • Standard Delivery: next business day (order before 15:00)

Belgium

  • Standard Delivery: 1–2 business days
  • Express Delivery: next business day (order before 15:00)

Germany & France

  • Standard Delivery: 2–4 business days
  • Express Delivery: 1–2 business days

All other EU countries

  • Standard Delivery: 3–5 business days
  • Express Delivery: 1–2 business days

Customs & Duties No additional customs duties or import fees apply for orders within the EU.

United Kingdom & Switzerland

Shipping Costs Shipping rates vary by destination and are displayed at checkout. Free shipping is not available for orders outside the EU.

Delivery Times

  • Standard Delivery: 3–5 business days

Customs & Duties Orders shipped to the UK and Switzerland may incur customs duties, taxes, and import fees upon arrival. These charges are the responsibility of the recipient and vary by destination.

For shipping enquiries, contact us at info@ines-santos.com.